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Customer Satisfaction Survey

Dear business partners,
 
we greatly depend on building quality and seamless business relationship, therefore we would like to ask for help when assessing the level of our services. By filling out a short questionnaire, please, provide us with valuable information that will be used to further improve our cooperation.
 

 

CUSTOMER SATISFACTION SURVEY

 
 
1. RESPONSE RATE:
EXCELLENT:
GOOD:
WITH RESERVATIONS:
INSUFFICIENT:
ADDITIONAL COMMENTARY:
2. BUSINESS MEETING QUALITY:
EXCELLENT:
GOOD:
WITH RESERVATIONS:
INSUFFICIENT:
ADDITIONAL COMMENTARY:
3. WAY OF COMMUNICATION:
EXCELLENT:
GOOD:
WITH RESERVATIONS:
INSUFFICIENT:
ADDITIONAL COMMENTARY:
4. DELIVERY DATES COMPLIANCE:
EXCELLENT:
GOOD:
WITH RESERVATIONS:
INSUFFICIENT:
ADDITIONAL COMMENTARY:
5. PRODUCT QUALITY:
EXCELLENT:
GOOD:
WITH RESERVATIONS:
INSUFFICIENT:
ADDITIONAL COMMENTARY:
6. SERVICE QUALITY:
EXCELLENT:
GOOD:
WITH RESERVATIONS:
INSUFFICIENT:
ADDITIONAL COMMENTARY:
7. INFORMATION AVAILABILITY:
EXCELLENT:
GOOD:
WITH RESERVATIONS:
INSUFFICIENT:
ADDITIONAL COMMENTARY:
WHAT HAVE YOU BEEN/ARE YOU DISSATISFIED?:
WHAT DO YOU MISS IN OUR COMPANY?:
YOUR SUGGESTIONS ON IMPROVING OF THE COOPERATION:
WHAT WERE YOU SATISFIED WITH? WHAT DO YOU FIND A COMPANY´S STRENGTH IN RELATION TO ITS CUSTOMERS?:
ISSUED BY (COMPANY NAME):
CONTACT:
SAMPLE CODE:

Fields marked with an * (obligatory) must fill!

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